Quality Assurance

The key areas that determine the quality of services provided at a healthcare facility are:

The following parameters are taken into consideration in rating the quality and standards of the hospitals within the group

• Quality indicators of clinical processes, outcomes and infection control analysis of sentinel events and Root Cause Analysis
• Clinical staff credentials, appraisals, privileging for senior effective utilization of resources through implementation of clinical pathways. Staff, job description for junior staff and training of all in resuscitative committees.
• Effective utilization of resources through implementation of clinical pathways.